About us:
Intelligent IT Designs engages with business owners to identify opportunities to better utilize technology to increase security, improve efficiency, gain a competitive advantage as well as reduce operational costs. Our assessments result in improvements to technology that once implemented, we then continue to manage and support on behalf of the business owner.
Job Overview:
We are looking for someone with strong technical abilities. The ideal person is passionate about technology, is detail oriented, only provides high quality solutions and consistently seeks out better ways to do things. We want someone who loves all things IT and even though this person is an expert in many things, he/she always seeks to learn and grow in various areas of information technology. We need someone who enjoys designing IT solutions and applying creativity to solving business problems. It is also important to be able to provide technical support to clients as well as be willing to train your team members.
Why Should You Apply?
Strong team environment. No politics.
We value our employees. They are number one.
We are committed to creating opportunities for our employees and are intentional about creating opportunities to help them consistently grow.
We welcome innovative, creative people. We want to try new things.
Opportunities to learn and grow are here.
We offer competitive compensation based on experience and qualifications.
If you have the required experience and skills, we would love to hear from you. Please submit your resume along with a cover letter detailing your qualifications for this position.
Responsibilities:
Prefer someone with leadership abilities who can grow into a leadership position
Perform server, network and cloud migrations
Manage server, network and cloud environments
Install, configure, and troubleshoot operating systems and software applications
Help define and refine security stack and security tool, policies, procedures and framework
Set up and maintain computer networks, including LAN and VPN connections
Provide technical support to stakeholders for software, and network-related issues
Secure desktop, network and server environments
Monitor network performance and ensure system availability and reliability
Collaborate with team members to resolve complex technical issues
Maintain accurate documentation of IT support activities
Assist in the procurement and setup of new IT equipment
Experience:
Minimum of 7 years of experience in hands on IT support
Minimum of 7 years of experience in IT solutions design, engineering and implementation
Strong knowledge and experience with IT security – Cyber security
Strong knowledge of computer networking concepts and protocols (TCP/IP, DNS, DHCP)
Proficiency in Windows Server administration, deployment, troubleshooting and environment
Experience managing, supporting and migrating to Microsoft 365 and Azure environment’s
Experience with networking solutions such as Meraki, SonicWall and Unifi networking equipment is preferred
Familiarity with Linux operating systems and command-line interface
Experience with ticketing systems for issue tracking
Ability to provide support for both Windows and Mac OS environments
Skills:
Strong problem-solving skills and ability to think analytically
Excellent communication skills, both verbal and written
Strong leadership abilities. Possibility of becoming department manager
Ability to work independently as well as collaboratively in a team environment
Detail-oriented with strong organizational skills
If you have the required experience and skills, we would love to hear from you. Please submit your resume along with a cover letter detailing your qualifications for this position.
Schedule:
Monday to Friday
On call
Experience:
IT solutions design, engineering and implementation: 7 years (Required)
IT support: 7 years (Required)
Cybersecurity: 5 years (Preferred)
Ability to Relocate: Dutchess County, NY: Relocate before starting work (Required)
Work Location: In person