Vacancy caducado!
The Hospitality and Retail Sales Lead’s goal is to sustainably grow our portfolio of wholesale and hospitality partnerships. They play a central role in helping get the word out about Keap as well as creating networks of collaboration and support that make our business more resilient.
Schedule: 3 days / week (default is Wednesday through Friday, more details below)
Starting salary: $50,000/year + commission (% of sales) for 3 days / week
Location: Based in Kingston, NY, covering the Hudson Valley, NYC and the Tri-state area
About Keap
Keap is a monthly candle subscription—at the core, Keap facilitates a reconnection to the natural world, our loved ones, and our own spirit. The candles blend the scents of acclaimed master perfumer Christophe Laudamiel with a regenerative approach to materials and packaging. We make all our products in-house in our Kingston studio.
The company has been featured in leading publications such as the New York Times, Dwell, and Architectural Digest.
We’re a small, caring team in the early years of a long-term journey to build a company that will benefit generations to come. We’re looking for kind, thoughtful, self-reliant, problem solvers to join the team and not only build long-term partner relationships but also inform the direction of our company and culture. If you love scented candles, are passionate about regenerating our planet and believe this job description suits you, we would love to hear from you.
Who this might interest
This is a unique opportunity to join an ambitious, long-term oriented company with a strong sense of place and a mission-driven ethos. We are looking for a proven salesperson who is genuinely passionate about our products and purpose, who loves to build relationships in person, and is happy with a 3 days / week schedule.
In this role, you will leading our efforts to scale our hospitality and wholesale business. You will be reaching out to leading independent chefs, restaurant operators, hotel managers, boutique owners, museum shop curators, and more. If you are passionate about service, hospitality, and design, you will be well surrounded!
Besides building these relationships, you will be looked to for guidance on how we improve our sales systems and strategy. You will operate in an environment that thrives on strong decentralized systems, allowing team members to operate with freedom and collaborate with openness.
This role is unique within Keap in that success directly opens up new opportunities for us to invest more—including in you. You will play a pivotal role in the trajectory of Keap over the next few years. If the thrill of helping our team win appeals to you, read on!
In this role, you will…
be the first and main face potential partners associate with Keap. You will work closely with our company founder, our Storytelling & Community and our Production and Logistics team, to develop sales strategies that enable us to expand our long-term relationships with aligned partners.
You will be mostly “on the road” in our local region, meeting with owners and operators of relevant independent hospitality and retail establishments. You will become the person they all know and want to spend more time with, because they enjoy being around you and because you bring them insights and value in other ways—ultimately, because you value their relationship.
You will be required to be in Kingston 1 day per week and in the regional area, including NYC 2 days per week. This is for a person who loves to travel locally!
You will lead adjustments to our strategy to make sure we are reaching out to the most apt prospects. You’ll help us tailor our messaging to meet the needs and expectations of these customers. You’ll be getting results: closing deals and establishing new, long-term partnerships.
You will help us improve our backend systems so that they don’t get in the way of you spending time with clients. This is what we mean by Sales Lead. You are making sales, and you are also leading our efforts to make us better and better at Sales.
Responsibilities include:
Conduct market research to identify emerging trends and opportunities.
Develop targeted sales strategies for different sectors and regions.
Identify potential wholesale and hospitality customers, including boutiques, restaurants, hotels, spas, and other relevant venues.
Evaluate the needs and potential of each lead to determine suitability, through in-person visits, via phone or other methods to assess potential fit.
Negotiate terms, close deals and successfully convert qualified leads into ongoing, loyal customers.
Engage in significant local travel, primarily in NYC and the Hudson Valley, to meet potential clients.
Manage sales activities and maintain client relationships through our CRM system.
Develop and implement strategies for customer retention and personalized solutions.
Collaborate with different teams to align sales strategies with business objectives.
Train and oversee wholesale reps.
Participate in training and professional development programs.
Attend industry events for networking and relationship building.
Uphold ethical sales practices and stay informed about market dynamics.
Perform other related duties as needed, adapting to evolving business needs.
What we’re looking for
A commitment to embodying our Values, to:
Lead with Love - We lead with empathy and treat those we serve in the same way we would wish to be treated.
Be Long Term Committed - With every decision we make, we do what is right for the sustainable, long-term good of our customers, ourselves, and the planet.
Be Intellectually Rigorous - We seek to be both teachers and students in all that we do, always humbly looking for further improvement.
Proven ability in engaging strangers fearlessly and with exceptional conversational skills, coupled with a deep sense of empathy and a genuine curiosity about people
Strong interpersonal skills, good judgment and capacity to communicate with a diverse range of stakeholders
Ability to bring strategic insight to our B2B sales efforts, not just for approaching new clients but also to allows us to improve our overall strategy and approach
Ability to think analytically to best prioritize leads, and understand strategic levers to gain more clients
Team player and strong sense of collaboration
Very strong time and self-management skills and discipline, strong sense of initiative
Sense of humor and ability to foster joy within the workplace
Appetite for thinking about systems and how to make work progressively simpler, easier and less wasteful over time.
See here for requirements, how to apply, and more info: https://www.keapbk.com/blogs/careers/hospitality-and-retail-sales-lead-part-time
Vacancy caducado!