Veterinary Customer Service Representative

We're looking for a friendly, organized, and compassionate Veterinary Receptionist to be the welcoming face and helpful voice of our practice. You'll play a vital role in ensuring smooth daily operations while providing outstanding client service and support to our veterinary team.About the Role:As a Veterinary Receptionist, you will be the first point of contact for clients—both in person and over the phone. You’ll help guide them through their visits with empathy, professionalism, and care.Your responsibilities will include:Greeting clients and patients warmly upon arrivalMaintaining a clean, organized, and welcoming front desk and lobby areaTriage client concerns and direct them appropriatelyAnswering phone calls and emails; routing inquiries as neededScheduling appointments efficiently to maintain daily flowChecking clients in and out, processing payments, and reviewing invoicesOffering emotional support during sensitive or stressful situationsSupporting a positive client experience from start to finish