CDPAS CoordinatorFarmingdale, NY 11735, USA ● Jamaica, Queens, NY, USA ● Staten Island, NY, USA Req #12112 Thursday, October 31, 2024Centers Plan for Healthy Living's goal is to create the ultimate healthcare experience that provides our members, their families, healthcare decision makers, and general caregivers with the guidance and plans they need for healthy living.JOB SUMMARY:The Intake CDPAS Coordinator (in-house) is responsible for monitoring CDPAS events to ensure accurate and timely completion; outreach to MDs for new and updated MD DOH forms; confirmation of PA hires with fiscal intermediaries and other communication needed with vendors; and telephonic CDPAS education to prospects and members interested in or receiving CDPAS.PRIMARY RESPONSIBILITIES:
Telephonic outreach to prospects and members interested in or receiving CDPAS.
Receive, review, and upload CDPAS documents into member files.
Communicate with CPHL CDPAS vendors regularly and as needed.
Monitor, review, and complete CDPAS events within membership database, handling a high volume of requests accurately and efficiently.
Accurately and clearly document all tasks and outreach efforts, maintaining good records.
Answer a high volume of emails in a timely and professional manner.
Other assignments and duties as needed.
Education and Experience:
EducationRequired:
HS diploma
Excellent written and verbal communication skills
Proficiency in the use of Microsoft Office tools
Preferred:
Associates or Bachelorette degree
Type of Experience Required:
Customer service/ excellent phone skills
Preferred:
CDPAS
Understanding of and sensitivity to member’s cognitive ability, means of communication and cultural differences and needs of the community are essential.
Strong problem-solving ability.
Specific Technical SkillsRequired:
Computer and Excel proficiency
Preferred:SCOPE INFORMATION:Direct Reports: 0 Physical Requirements :The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The above statements are intended to describe the general nature and level of work performed by individuals assigned to the job classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required.Centers Plan For Healthy Living is committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our employees and our business. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law and will not be denied employment.Other details
Pay Type Hourly
Min Hiring Rate $18.00
Max Hiring Rate $19.00
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Farmingdale, NY 11735, USA
Jamaica, Queens, NY, USA
Staten Island, NY, USA