Student Financial Services CounselorPrint (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4419525) ApplyStudent Financial Services CounselorSalary$24.73 - $28.02 HourlyLocation Bronx, NYJob TypeFull Time StaffJob Number00677DivisionEnrollment ManagementDepartmentStudent Financial ServicesOpening Date03/06/2024Union StatusUnion
Description
Benefits
Job Posting SummaryUnder the direction of the Assistant Director of Student Financial Services, along with the Senior Assistant Director of Student Financial Services, the Counselor will assist with the daily operations of the Student Financial Services Offices to support the Campus Operations ensuring the professional, efficient, and compliant processing of student records. The Counselor of Student Financial Services will assist in the processing of registrations, resulting billing processes, and counseling of students and families. The Counselor will also serve as a primary member of the Student Financial Services division, ensuring student centered service in meeting the needs of traditional, non-traditional, adult and minority student populations. QualificationsEducation Requirements:
Bachelor’s degree required
Master’s degree preferred
Minimum of two to three years experience of higher education related experience required.
Required Skills & Experience:
Driver’s license and the ability to travel between campuses is required, along with national travel.
Must have experience in Banner, and be proficient with the internet, Microsoft Office Suite, and multiple Department of Education software products.
Broad knowledge of financial aid specific and related regulations (federal and state) required.
Demonstrated leadership, interpersonal, written and oral communication, problem-solving, organizational, and presentation skills.
Demonstrated evidence of detail-orientation, customer service orientation, ability to work independently, ability to manage great levels of responsibility required.
Bi-lingual (Spanish) a plus.
Ability to work long hours, including weekends and evenings as required.
Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check.
Physical/Other Requirements:
Ability to travel between campus locations required.
Must be able to meet all general health requirements for the position as per University policies.
Must be able to push, pull, move or lift up to 50 lbs.
Compensation offered will be commensurate with the educational background and work experience of the individual.
Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.
About MercyMercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 100 undergraduate and graduate degree and certificate programs within six schools: Business, Education, Health and Natural Sciences, Nursing, Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU). Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020 and 2022. The vibrancy of the University culture is sustained by a diverse student body from around the region. Serving 8,500 full-time and part-time undergraduate and graduate students, the University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings. At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more. Our Mission: Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world. EEO StatementMercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status. The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws. Campus Safety Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here . Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.Health Insurance:UntitedHealthcare OxfordIn-network and out-of-network plan options EmblemHealth HIP Prime HMO (Union Staff)Dental Insurance:UnitedHealthcare OxfordIn-network and out-of-network plan options Vision Insurance:UntitedHealthcare OxfordPaid Time Off:Mercy University provides generous leave benefits to its employees.Disabilities & Workers Compensation Insurance:Coverage in accordance with New York State regulationsLife Insurance:Long-Term Disability:The HartfordShort-Term Disability:The HartfordFlexible Spending Account (FSA):AmeriflexRetirement Benefits:TIAAThe Mercy University Retirement Plan is comprised of two components:Deferred Compensation PlanAll eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.Defined Contribution PlanEligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.Remote Work:Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .Tuition Remission: Staff & FacultyMercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .Tuition Exchange:We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.Employee Assistance Program:CompsychVoluntary Benefits:Allstate Identity ProtectionLegalEaseLiberty Mutual Auto & HomeownersNationwide Pet InsurancePlumBenefitsScriptSaveWorking AdvantageNote: The above describes a brief summary of benefits and is subject to change.AgencyMercy UniversityAddress555 BroadwayDobbs Ferry, New York, 10522Phone914-674-7839Websitehttp://www.mercy.eduApplyPlease verify your email addressVerify Email