Our client, an insurance company is seeking Customer Service Representatives to join their team. The ideal candidate will have strong customer service experience, dealing directly with customers, ability to answer questions, resolve customer issues, handle billing and payment processing which will align successfully in the organization.Job Title: Customer Service RepresentativeLocation: Croton on Hudson, NYTemp-Perm OpportunityPay Range: 20.00-22.00/hr., based on experienceM-Fri 9am-5pmThis position will be responsible for:
Being a first point of contact for the agency
Handling Inbound and outbound calls
Providing exceptional customer service to internal and external customers
Assisting in office organization
Listening and resolving routine issues
Responding to basic billing and payment processing inquires and completing required reports and documentations
Running Carrier Reports
Processing Certificates of Insurance
Follow up with customers and carriers for various documents
Requirements:
Must maintain a positive and enthusiastic attitude
Be able to provide excellent customer service
Computer Literate-Microsoft Office: Teams, Word, Excel, Outlook
Proficiency to multi-task, follow-thru and follow-up
Exceptional communication skills
This position has potential for growth.
Required education: High school or equivalent
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson WellsManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.