IMMEDIATE OPENING Collision Repair Office Manager/ Experience Necessary! We are only looking for someone that has been working in a collision repair office for a long period of time. We are not capable of training. We are extremely busy and welcome your skills. Well organized/ driven to keep our operation running smoothly and efficiently. I need you to be on top of everything especially accounts receivable, Supplements and parts! We use CCC1 Estimating and management software.(PLEASE know this system) Must be highly motivated and have excellent people skills. Please feel free to drop off resume to Mike or Cory. If your the kind of person that cannot put your cell phone down, Please do not apply.
DUTIES INCLUDE BUT NOT LIMITED TO:
ANSWER PHONE
ASSIST CUSTOMERS WITH INSURANCE CLAIMS
MITCHELL PAINT GUIDE; RMC
SCHEDULE CUSTOMERS FOR REPAIRS
UPDATE CUSTOMERS ON REPAIR STATUS
ARRANGE RENTALS, DROP-OFFS, AND PICKUPS
PRE AND POST-SCAN ALL VEHICLES
COORDINATE PEPAIRS WITH SHOP TECHS
TRACK AND COLLECT PAYMENTS FROM INSURANCE COMPANIES
COLLECT DEDUCTIBLES FROM CUSTOMERS
COORDINATE SUBLET WORK WITH VENDORS
(GLASS, ALIGNMENTS, TIRES, A/C RECHARGE, PINSTRIPING, PDR)
COORDINATE WITH TOWING COMPANIES FOR VEHICLE RELEASE & PICK UP
QUALITY CONTROL: VISUALLY INSPECT VEHICLES BEFORE CUSTOMER PICKUP
See Mike or Cory
Pay commensurate to skill level and performance.
Elmwood Collision Inc.