Vacancy caducado!
Description We are seeking a motivated and customer-oriented individual to join our team as a Loan Counselor. In this role, you will be responsible for guiding clients through the loan application process, providing them with valuable insights and advice to help them make informed decisions about their financial needs.Responsibilities:
Assist clients in understanding various loan options and programs available to them.
Evaluate clients' financial situations and recommend suitable loan products.
Guide clients through the loan application process, ensuring all necessary documentation is completed accurately and efficiently.
Communicate with clients regularly to provide updates on the status of their loan applications.
Build and maintain strong relationships with clients, providing ongoing support and assistance as needed.
Collaborate with other team members to ensure excellent customer service and satisfaction.
Stay up-to-date on industry trends and developments to provide clients with the most relevant and current information.
Training:
First 7 weeks (classroom): 9:00 AM to 6:30 PM Eastern Time
Weeks 8-12 (hands-on): 9:00 AM to 6:30 PM Local Time
After Training: Week 13 onwards
45-50 hours per week
Basic hours: 8:30 AM to 6:00 PM Local Time
2 late evenings per week
2 Saturdays per month for workshops (4 hours each)
Required to participate in/work national events, which occur a few times per year in metro areas around the country (typically during 3-day weekends, Fri-Mon or Thurs-Mon). If counselors work during event weekends, their days off are scheduled during the week.
Requirements
Qualifications:
Bachelor's degree in Finance, Business Administration, or related field (preferred).
Previous experience in sales, customer service, or financial services.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Knowledge of loan products and financial regulations (preferred).
Must be adaptable and willing to learn new skills.
To apply for this position, please submit your resume and cover letter detailing your qualifications and why you would be a good fit for this role. We look forward to hearing from you!.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .
Vacancy caducado!