Vacancy caducado!
Field Help Desk calls via phone, email, & tickets to create the initial record of the request or incident -Possess good customer service skills, patient and friendly in identifying and supporting the needs of end users - Resolve technical problems with Local Area Networks (LAN) & Wide Area Network (WAN) -Under supervision, tests network connectivity and access to ensure security, integrity and accuracy of data transmitted -Install, configures, implements and maintains desktop client software, e.g. Microsoft applications (Outlook, Exchange, Internet Explorer, Office, Windows, etc.) -Install, relocates and supports PCs, printers and other computer-related equipment -Maintains Anti-Virus system updates - Visit all departments to help with technical issues - Assist with the installation, configuration and management of network equipment as assigned
Vacancy caducado!