Job Details

ID #6388461
Estado New York
Ciudad Brooklyn
Tipo de trabajo Permanent
Salario USD Depends on Experience Depends on Experience
Fuente HTC Global Services, Inc.
Showed 2020-12-05
Fecha 2020-12-04
Fecha tope 2021-02-02
Categoría Apoyo técnico
Crear un currículum vítae

Desktop support / Field Engineer

New York, Brooklyn, 11202 Brooklyn USA

Vacancy caducado!

Field Engineer The experienced Field Engineer is responsible for evaluating, installing, configuring, testing, and repairing complex problems of user PC equipment and software. This position will also provide second and third level PC support for the hospital and its related clinics.

Responsibilities:
  • Assist with the day-to-day maintenance and repair of company PCs
  • Perform installation, configuration, move and upgrade tasks
  • Ensure that users are equipped with hardware and software that conform to the client’s requirements; this includes PC refresh, repairing hardware and software, project work and location moves for the organization
  • Serve as a primary contact and troubleshooter on PC and printer related problems and requests
  • Communicate to management on status of problems and recommend improvements to systems
  • Creating and maintaining operating system images
  • Software and operating system deployments utilizing automation
  • Keep current on most recent trends and technologies, suggest improvements to bridge with other departments and keep technical knowledge current

Knowledge, Skills and Abilities (KSAs):
  • A strong sense of urgency and the ability to multi-task with attention to detail
  • The ability to work independently as well as in a team environment
  • Well-developed communication, organization, and customer relations skills
  • Strong technical skills
  • A positive attitude and a professional appearance
  • The ability to lift up to 50 pounds
  • Ability to be on call

Education and Experience:
  • Associate’s degree in computer science or equivalent work experience and
  • 3+ years of customer support in a technical field with 3 to 5 years of technical support experience
  • A+ Certification desired
  • Microsoft Certified Desktop Support Technician Certification a plus
  • Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch

Vacancy caducado!

Suscribir Reportar trabajo