La S ante Health Center is seeking a Front Desk Receptionist to provide excellent customer service, manage appointments, and handle patient inquiries. The ideal candidate will greet patients warmly and maintain a welcoming reception area. They will also manage phone calls and administrative tasks efficiently to ensure smooth clinic operations. Responsibilities :
Greet patients professionally both in person and over the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Qualifications:
Fluent in Haitian Creole
Customer servic e skills
Familiarity with medical terminology