Customer Service Representative

Description We are seeking a Customer Service Representative in the Real Estate & Property industry, based in Brooklyn, New York. This role offers a contract employment opportunity in a dynamic and customer-focused environment. As a Customer Service Representative, you will be expected to manage various tasks related to property administration and maintain effective customer relationships.Responsibilities: Handle inquiries from customers and provide accurate information about properties Use the Yardi system effectively for property management tasks Process customer credit applications in a timely and accurate manner Maintain up-to-date and accurate records of customer credit information Monitor customer credit accounts and take necessary actions for the collection of delinquent payments Collaborate with other team members to ensure excellent customer service Handle administrative tasks related to property management Resolve customer credit inquiries promptly and professionally Ensure compliance with real estate regulations and company policies in all tasks. Requirements Applicant must possess a minimum of 2 years' experience in a customer service role, preferably within the Real Estate & Property industry. Proficiency in the use of the Yardi software system is essential for this role. Strong communication skills, both written and verbal, are required to effectively interact with customers and team members. Applicant must have a demonstrated ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment. Exceptional problem-solving skills and a customer-focused approach are crucial for this role. Demonstrated ability to build and maintain relationships with clients and team members. Applicant must have a strong understanding of the real estate market and property management. Proficiency in Microsoft Office Suite, specifically Word, Excel, and PowerPoint. High school diploma or equivalent is required, a bachelor's degree in a relevant field is preferred. Experience with CRM software and database management is a plus. Applicant must be able to work independently and as part of a team. Strong organizational skills and attention to detail are necessary for this role. Fluency in English is required, fluency in additional languages is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .