As our Senior Services Technician you will be responsible for the effective implementation of day-to-day operations across our NSW facilities, this will also include the management of third-party contractor’s obligations. You will ensure the execution of best practice to maintain Uptime Operational Sustainability Gold standards for all NEXTDC critical centres. Your key responsibilities will cover: Assisting Services Managers in overseeing the operation and maintenance of critical infrastructure supporting the facility and our brand promises Assisting Services Manager in training and the development of new facility staff members Participation in the on-call roster Assist in preparation for regular audits Ensure that facility issues/problems are identified and resolved in a timely manner via Service now Perform regular testing of relevant core equipment and documentation of those results and procedures (planned Maintenance) in cooperation with Services Managers