10 TEMPORARY SOCIAL WORKERS NEEDED:
Grievance social worker's duties revolve around managing and resolving workplace conflicts and complaints, acting as a liaison between employees and management, and ensuring a fair and respectful work environment. They investigate allegations, mediate disputes, and work to prevent escalated conflicts. They also maintain confidentiality, document complaints, and provide reports to management.
Specific duties may include:
Receiving and documenting complaints:
This involves recording details of grievances, conducting initial assessments, and potentially assigning them to appropriate personnel for investigation.
Investigating complaints:
This may involve interviewing involved parties, gathering evidence, and analyzing information to determine the facts of the situation.
Mediating disputes:
Using conflict resolution skills, they can help facilitate communication and find mutually agreeable solutions between disputing parties.
Providing advice and support:
They offer guidance to employees and management on workplace policies and procedures, helping them understand their rights and responsibilities.
Making recommendations:
Based on their findings, they may recommend policy changes, disciplinary actions, or other measures to address the root causes of the grievances.
Maintaining confidentiality:
A key aspect of the role is ensuring that all information related to grievances is handled with strict confidentiality.
Documenting and reporting:
They are responsible for maintaining accurate and comprehensive records of all complaints, investigations, and resolutions.
Promoting a positive work environment:
By addressing conflicts and promoting fairness, they contribute to a more positive and productive workplace.
In addition to these core duties, a grievance social worker may also:
Identify patterns of misconduct:
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By analyzing data on grievances, they can identify trends and systemic issues that need to be addressed.
Provide training on conflict resolution:
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They may offer workshops or training sessions to help employees and managers develop better conflict management skills.
Stay updated on relevant laws and regulations.
35 HOUR WORK WEEK $40 AN HOUR PAID THROUGH A NYC STAFFING FIRM. WEEKLY PAY.
Please send your resume as an attachment in WORD or PDF.
We Are an Equal Opportunity Employer.