As a Sr Building Automation Field Service Technician, you will respond and resolve service calls providing technical support and troubleshooting to Honeywell customers in the Eastern New York / Albany area. Additional responsibilities related to the technical delivery of small service jobs, time and material work, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the automation controls, and building controls category as well as their associated computer systems. The goal is to ensure system up-time and efficiency.KEY RESPONSIBLITIES:
Verify system functional performance to ensure proper operations according to contract requirements including testing,
calibrating verify system and peripheral device operations as per preventative maintenance schedule.
Complete documentation of all work done, including all readings, offsets, etc.
Maintain customer system documentation with any configuration or model changes.
Collaborating within a team for system testing.
Availability for and performance of duties outside of normal working hours as required.
Customer Management
Promote, build, and maintain good customer relations.
Keep Supervisor informed of customer requirements, systems status, and actual, potential, or perceived customer problems.
Demonstrate system and provide training to customers as required.
Be aware of service contract scope of service, equipment coverages, and requirements.
Health and Safety
Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment.
Administrative Responsibilities
Be responsible for Honeywell’s assets such as tools, software, and site database.
Keep documentation and paperwork up to date.
Other Requirements
Security and other clearances as required by client.
Ability to travel throughout the service area with occasional overnight stays.
The successful candidate must have a driving record acceptable to Honeywell.
The annual base salary range for this position is $60,000 - $70,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.YOU MUST HAVE:
High School Diploma/GED.
3+ years of experience servicing commercial clientele.
3+ years of experience troubleshooting and servicing of commercial building life safety systems.
A valid driver’s license.
WE VALUE:
Building Controls product experience.
Associate or bachelor’s degree in Engineering.
Advanced diagnostics and troubleshooting skills.
Ability to read and interpret mechanical/electrical drawings, diagrams, and sequences of operation.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.