Program Aide (NY HELPS) - 03479

NY HELP Yes Agency Health, Department of Title Program Aide (NY HELPS) - 03479 Occupational Category Clerical, Secretarial, Office Aide Salary Grade 13 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $51857 to $63169 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 5% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8:30 AM To 4:30 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address The Bureau of Vital Records 800 North Pearl Street City Albany State NY Zip Code 12204 Minimum Qualifications Transfer: Current NYS Department of Health (DOH) employee with permanent or contingent-permanent competitive service as a Program Aide (G13) OR a NYS employee with one year or more of permanent or contingent permanent, competitive service in a title at or above a (G11) and eligible for transfer to a Program Aide (G13) under section 70.1 of the Civil Service Law.Open Competitive under NY HELPS Program: Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.Preferred Qualifications: Experience processing vital records, medical records and/or court records. Experience working with computers and databases. Ability to work independently and as part of a team. Duties Description The Program Aide position will perform a variety of administrative tasks to support the processing and issuance of vital records, such as birth certificates, death certificates, marriage certificates and divorce certificates. The position will perform the following: receive and process requests for Vital Records; verify the identity of the requestor and ensure they are eligible to receive the requested record; review case documentation for compliance with bureau procedures, laws and regulations; issue certified and non-certified copies of vital records; respond to inquiries about vital records and the ordering process; conduct searches of vital records databases; correct errors on vital records; maintain and update vital records databases; and prepare reports. Supervision of temp staff and permanent members of the vital records team. Additional Comments Permanent, competitive, full-time. Transfer candidates may be asked for SSN to verify title history and eligibility.This position is part of the NYS HELPS program. No examination is required. This position may require travel throughout New York State including overnights to areas not served by public transportation.We offer a work-life balance and a generous benefits package, worth 65% of salary, including: Holiday & Paid Time Off Public Service Loan Forgiveness (PSLF) Pension from New York State Employees’ Retirement System Shift & Geographic pay differentials Affordable Health Care options Family dental and vision benefits at no additional cost NYS Deferred Compensation plan Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds And many moreFor new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm Some positions may require additional credentials or a background check to verify your identity.Name Human Resources Management Group, NMH/PA/03479 Telephone 518-486-1812 Fax 518-473-3395 Email Address [email protected] Address Street Rm 2217, Corning Tower Building, Empire State Plaza City Albany State NY Zip Code 12237 Notes on Applying Please submit your resume and cover letter as one (1) document, preferably in PDF format, by email to [email protected], with Reference NMH/PA/03479 included in the subject line or by mail to Human Resources Management Group, NMH/PA/03479, Rm 2217, Corning Tower Building, Empire State Plaza, Albany, NY 12237-0012, or by fax to (518) 473-3395. Failure to include the required information may result in your resume not being considered for this position. Resumes will be accepted until November 29, 2024.