Manager Information Technology Services 1, Box PIMS-844/01706

NY HELP No Agency Education Department, State Title Manager Information Technology Services 1, Box PIMS-844/01706 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $103784 to $127830 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Albany Street Address Office of Performance Improvement and Management Service Information Technology Services Office City Albany State NY Zip Code 12234 Minimum Qualifications MINIMUM QUALIFICATIONS: Reassignment: Candidates must have one year of permanent competitive or 55b/c service as a Manager Information Technology Services 1.Eligible List Appointment: Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-25 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications:1) Have a bachelor’s or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND four years of experience in the following computer related areas, including one year of supervisory experience in: computer programming, network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing; OR2) Have a bachelor’s or higher-level degree in any field AND five years of experience in computer related areas as described in #1 above; OR3) Have an associate’s degree with 15 semester credit hours in a computer science field AND six years of experience in computer related areas as described in #1 above; OR4) Seven years of experience in computer related areas as described in #1 above.Definition: For the purposes of this examination, Supervisory Experience is defined as the responsibility for assigning work and overseeing subordinate staff or project(s) in an Information Technology (IT) environment.Candidates who have completed at least 60 college semester hours in a bachelor’s degree program, including at least 15 semester credit hours in a computer science field, also qualify, but must meet the experience requirements as described in #2.Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet one of the following qualifications:1) Be a qualified employee of New York State Department of Education and have had one (1) year of permanent competitive or 55-b/55-c service as one of the following: Chief Computer Operator, Information Technology Specialist 3, Information Technology Specialist 3 (Data Communications), Information Technology Specialist 3 (Database), Information Technology Specialist 3 (Programming), Information Technology Specialist 3 (Systems Programming), Information Technology Specialist 4, Information Technology Specialist 4 (Data Communications), Information Technology Specialist 4 (Database), Information Technology Specialist 4 (Operations), or Information Technology Specialist 4 (Systems Programming) OR2) Have a bachelor’s or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND four years of experience in the following computer related areas, including one year of supervisory experience in: computer programming, network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing; OR3) Have a bachelor’s or higher-level degree in any field AND five years of experience in computer related areas as described in #2 above; OR4) Have an associate’s degree with 15 semester credit hours in a computer science field AND six years of experience in computer related areas as described in #2 above; OR5) Seven years of experience in computer related areas as described in #2 above.Definition: For the purposes of this examination, Supervisory Experience is defined as the responsibility for assigning work and overseeing subordinate staff or project(s) in an Information Technology (IT) environment.Candidates who have completed at least 60 college semester hours in a bachelor’s degree program, including at least 15 semester credit hours in a computer science field, also qualify, but must meet the experience requirements as described in #3.Provisional candidates must take the examination for Manager Information Technology Services 1 when it is next offered, and must be reachable on the resulting eligible list to maintain employment. Duties Description The New York State Education Department’s (NYSED) Office of Information Technology Services is seeking candidates for a Manager of Information Technology Services 1 position. Reporting to the Manager Information Technology Services 2, the Manager Information Technology Services 1 will oversee Database Support Services. As the Database Support Services team manager, the incumbent of this position will be responsible for the Department’s Oracle footprint and lead a team of lower-level professional staff to ensure the effective operation of Oracle databases and applications across the Department. The incumbent of this position will oversee various aspects of database management, optimization, and support. Duties of this position include, but are not limited to, the following: Supervise, mentor, and manage a team of database and web application administrators and specialists responsible for managing the Department’s Oracle databases and applications; Oversee the installation, configuration, and maintenance of Oracle database and application instances, including patching, upgrades, and performance tuning; Monitor database health, performance metrics, and capacity utilization to proactively identify and address issues before they impact operations; Work with Security Operations Unit manager to implement and enforce security measures to protect sensitive data stored in Oracle databases, including access controls, encryption, and auditing; Establish and maintain effective processes for database administration, including user management, schema management, and database schema changes; Ensure prompt technical assistance and resolution of database-related issues and incidents is provided to Department stakeholders; Maintain up-to-date documentation for Oracle database configurations, procedures, and best practices; Promote knowledge sharing and collaboration within the team by documenting lessons learned, troubleshooting techniques, and solutions to common issues; Manage relationships with Oracle and other database technology vendors, including licensing agreements, support contracts, and vendor performance evaluations; Work with the Department’s Office of Financial Administration to develop and manage the database team's budget, including forecasting expenses, tracking expenditures, and optimizing resource allocation; and Perform other duties as assigned. Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent appointment or a temporary provisional appointment. Provisional candidates must take the examination for Manager Information Technology Services 1 when it is next offered and must be reachable on the resulting eligible list to maintain employment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree and experience will be required at the time of interview for all candidates. This position leads to a maximum salary of $127,830 based on annual performance advances. APPLICATION: Qualified candidates should send a resume and letter of interest by October 31, 2024 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-844/01706) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for New York State: https://www.cs.ny.gov/jobseeker/ https://www.cs.ny.gov/pio/publications/gettingajob.pdfGenerous benefits of working for New York State, including, but not limited to, the following:Holiday & Paid Time Off Thirteen (13) paid holidays annually. Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. Five (5) days of paid personal leave annually. Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. Family dental and vision benefits at no additional cost.Additional Benefits Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply). NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. Paid Parental Leave for all employees and Paid Family Leave (M/C Only). Public Service Loan Forgiveness (PSLF). Opportunities for telecommuting. Eligibility for various life insurance options. Some positions may require additional credentials or a background check to verify your identity.Name Office of Human Resources Management Telephone (518) 474-5215 Fax (518) 486-5631 Email Address [email protected] Address Street NYS Education Department 89 Washington Avenue, Room 528 EB City Albany State NY Zip Code 12234 Notes on Applying APPLICATION: Qualified candidates should send a resume and letter of interest by October 31, 2024 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-844/01706) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.