Department/Unit:Surgery AdministrationWork Shift:Day (United States of America)Administrative Coordinator Albany, NY The Master Scheduler will be responsible for all scheduling activities within the Department of Surgery. This includes creation of all physician and Advanced Practice Provider schedules within the QGenda scheduling system. This individual will play an integral role in the oversight of clinical schedules within the department, including surgical schedules. The Master Scheduler will act as administrative support to the Department Chair and Practice Administrator to help create and facilitate scheduling policies and procedures within the Department and ensure that the Department’s scheduling is seamless.Job Description:
Work with Scheduling Committee Chair to create Master Schedule on Qgenda
Identify potential changes to the schedule to maximize OR time
Monitor vacancies in schedules and identify opportunities to increase outreach at offsites
Oversee processes to reduce scheduling errors
Work with Practice Coordinators and Practice Managers to publish schedules develop policies and procedures and reporting lines for schedule creation, changes and publication
strategic goals and objectives of the department and the organization.
Requires strong multi-tasking capabilities
Requires adherence to strict confidentiality guidelines
Minimum Qualifications
Associates Degree
Working knowledge of computer-based applications and strong PC/ keyboard skills.
Preferred Abilities, Knowledge and Skills
Prior experience in customer service.
Knowledge of medical terminology.
Strong attention to detail and demonstrated ability to use sound judgment in decision making.
Excellent organizational skills with demonstrated time management skills.
Ability to handle high workload volume with many variables, demonstrating flexibility and adaptability.
Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
Ability to work well independently as well as within a team unit.
Salary Range: $19.78/hr - $31.65/hrThank you for your interest in Albany Medical Center!Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.Albany Med is the centerpiece of medicine, research, and medical education in New York’s CapitalRegion and is the area's largest private employer with more than 10,000 employees.Albany Med offers excellent career opportunities in a wide range of roles in both patient care andadministration. We value all our staff members and offer outstanding employee benefits including:
Excellent health care coverage (http://albanymedcareers.com/benefits/employee-health-%20benefits/) with lower copays at most Albany Med providers.
A wide array of services and programs to support emotional, physical, and mental wellbeing (http://albanymedcareers.com/benefits/employee-advantages/)
Anchored in the state’s historic capital city, Albany Med offers a full range outpatient and inpatient careand is home to the region’s largest hospital, only Level 1 trauma center, and only children’s hospital. Thedowntown campus also offers opportunities at Albany Medical College.Albany Med partners with Columbia Memorial Health, Saratoga Hospital and Glens Falls Hospital to form the Albany Med Health System, serving more than three million people over 25 counties.