Reflective Jewelry is a small artisan and designer jewelry company located in Santa Fe, NM. Established in 1995, we have an extensive line of handmade designs. These days, however, our primary focus is on custom and repurposed jewelry.
We also have a strong social/environmental justice mission. We are the only certified Fairtrade Gold jewelers in the US, and have been pioneers in the ethical jewelry movement for over 20 years.
Our Work Environment is quintessentially small-business, with a sprinkle of Santa Fe charm. Everybody, including the owner, is required to wear multiple hats and problem-solve on the fly. Every day will be different, and full of new challenges.
Fortunately, our small team is full of great people who genuinely enjoy working together and helping each other out. Our business model offers tremendous mental stimulation — as well as opportunity for creativity, and the rewards that follow.
Your Role will be Office + Sales Assistant, with the aim to evolve into a Sales Associate role toward the end of 2025. You will be presented with myriad opportunities to learn new skills, take on new responsibilities, and experience new growth. Further, you will be required to think on your feet, jump in where needed, and handle projects from start to finish with minimal guidance.
The ideal candidate will be seeking an opportunity to be very hands-on in the day-to-day operations of a small company. They will be self-motivated, eager to learn, comfortable operating with little direction, and comfortable juggling/jumping between multiple tasks.
Your Responsibilities will include assisting both our Gallery Maven and Production Coordinator with:
- intake of customer materials
- includes gold assaying and valuation based on current spot price
- gallery + office organization and upkeep
- setup + breakdown of the gallery, arrangement of jewelry displays, supply organization, etc
- inventory management
- operating our QuickBooks-integrated labelling system
- sales duties
- answering phones + directing calls
- entering customer and sale information into QuickBooks
- interfacing with customers over the phone and in person
- shipping
- packaging items and labelling boxes for shipment
- additional tasks as needed
Requirements include mid-level computer skills, excellent soft skills, and flexibility. Experience in the jewelry industry is preferred, but not required.
This position will be 25-35 hours per week.
Benefits for full-time employees include paid vacation time, paid sick leave, and health insurance.
Thank you for reading and applying! We look forward to meeting you.