Skills:
Reliable, initiative, critical thinking, assertive, responsible
Attention to detail and rules
De-escalation, conflict resolution and mediation
Organization and efficiency
Teamwork
Critical thinking
Quick thinker and decision make
Emotional management
Able to work under pressure
Coordinated Data entry
Written and oral communication
CPSW, CCSS, CHW certifications preferred but not required
EPS is the only low barrier homeless shelter in Espanola and will reopen for overnight service in October. If you have a desire to help the unhoused and looking to join a strong dedicated team for an organization offering room for growth, please keep reading.
The Shelter offers seasonal overnight services, case management, and essential services. We also work closely with many organizations and community partners throughout Northern New Mexico.
Position: Seeking Direct Care Professionals that:
Are committed to empowering vulnerable populations
Have a deep understanding of the traditions and complexities within the Espanola Valley
Have experience with homelessness, addiction and/or mental health concerns
Are comfortable in a rapidly changing environment
Are eager to learn and grow with us
This position is the bedrock of the EPS mission, which is to prevent homelessness and to provide our homeless community with access to viable pathways toward a more productive life. We are not here to judge; we are here to serve. We serve with kindness and respect. Our main goal is to provide a safe place to sleep and have access to meals and services. This position directly serves and supervises our guests as well as maintaining the cleanliness of the facility.
Responsibilities include but are not limited to:
Maintain a clean, and supportive environment
Monitor the facility and all activities to maintain safety
Read, understand, and carry out EPS Policies and Procedure Manual, EPS Guidelines, Code of Ethics and Conduct
Help guests feel welcome
Help guests prevent and/or manage conflict
Assist guests with staying focused on their goals and following through on appointments
Support guests in following and staying accountable to all EPS rules
Attain proper data collections
Perform light administrative functions and meet all deadlines
Make guests aware of all shelter and community resources/programs
Stay current with related trainings and professional development
Attend staff meetings and trainings
Follow specific instructions and direction from Shelter Management
Demonstrate tact, grace, patience, and professionalism in all circumstances
Qualifications:
Ability to maintain clear personal and professional boundaries
Able to follow detailed directions
Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical disabilities and illnesses, and mental health challenges
Experience recognizing and dealing with those under the influence of alcohol and/or drugs
Experience recognizing and managing mood shifts and escalating behavior
Demonstrate ability to respond responsibly and calmly to emergency and crisis situations
Ability to communicate effectively
Ability to spontaneously flex your communication style to genuinely approach and accommodate shelter guests, staff, community leaders, etc.
Ability to complete accurate reports in a timely fashion both written and on the computer
At least 1 year sobriety and commitment to being clean and sober while working at EPS
Willingness to participate in random drug testing
Experience:
Minimum Education: High school diploma or GED
Minimum 1 year in service with homeless and/or individuals with substance abuse
Homeless Shelter: 1 year (Preferred)
Basic Computer Skills: Microsoft Word, Excel
The work location is at 628 N. Riverside Drive, Espanola, NM 87532. English/Spanish speaker preferred. Must be authorized to work in the United States. Paid bi-weekly.
Schedule & Compensation:
Part time: 8–12 hour shifts, evenings & overnights, $17.00 per hour
If you would like to join the EPS Team,
please have a cover letter and a resume that is 1-3 pages maximum
please call (505)753-4453 and speak to Corine