The Women’s Health and Genetics division of Labcorp is seeking a Genetic Counselor Assistant to join their team in Santa Fe, NM. This is an exciting opportunity to provide support to the Genetic Counseling team in various areas including: accessioning, client services, send outs, and reporting.The schedule for this position will be Tuesday-Saturday, 8:00 AM 5:00 PM. This position has the flexibility to work remotely 2 days/week.Address: 2000 Vivigen Way, Santa Fe, NM 87505Responsibilities:
Work with the lab Genetic Counselor team to support clients that ordered testing performed at Labcorp
Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp's laboratories and branches to coordinate all applicable genetic testing
Contact clients to obtain pertinent demographic and clinical information and communicate with clients to ensure that the appropriate testing is ordered
Research, troubleshoot, and resolve any problems related to testing by contacting clients or other Labcorp facilities
Responsible for performing administrative duties such as data entry, database/log maintenance, filing, and faxing of reports
Document case work and interactions with clients into the LIS System
Participate and contribute to weekly departmental meetings
Requirements:
Bachelor’s degree in a Biological Science
2 years' related Customer Service experience preferred
1+ years' experience in the healthcare industry such as a hospital or physician's office highly desired
Knowledge of Microsoft Office suite required. Experience with Laboratory Information Systems preferred
Strong verbal and written communication skills and excellent ability to listen and respond effectively
Strong flexibility and the ability to manage and adapt to changing priorities quickly
Strong project management skills
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness)Labcorp is proud to be an Equal Opportunity Employer:As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .