IT Operations Engineer

Job Title: IT Operations EngineerLocation: Greater Sacramento/ OnsiteEmployment Type: Full-timeType: Direct Hire (no contract period)Job Description:A leading software company seeks an IT Operations Engineer to support IT infrastructure and ensure system reliability. Key responsibilities include managing and resolving Jira tickets, maintaining hardware and software systems, monitoring and optimization, and collaborating with teams on deployments and troubleshooting.Qualifications:Degree in Computer Science or Information TechnologyCertification in ITIL, CompTIA or equivalent3+ years in IT operations or system administration.Proficiency in Jira and IT infrastructure management.Strong knowledge of Windows/macOS and cloud platforms.Excellent problem-solving and communication skills.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.