Mobile Support Analyst

Job title: Mobile Support AnalystLocation: Newark, NJContract positionHybrid role SummaryThe candidate must exhibit a can-do attitude, self-starter and ability to pivot when a change is required. The candidate will also possess a process orientated mentality. Requirements·Experience supporting Apple and Android Products·Tablet experience·Knowledge of e-Fax a plus·Customer Service experience·Activating line of service·Experience utilizing remote tools·Communication experience (Ability to describe any issues that do come up)·Able to adapt to change·ITIL Experience is a plus·MS Products (RDP, Outlook, Teams, Word, Excel, PowerPoint, Access)