Assistant Director of Talent & Culture

Join our team as Assistant Director of Talent & Culture and become one of the authors of our story.  As an Operational Committee member, you will run the talent & culture office of Susurros del Corazon.This role will serve as the HR business partner to the Resort Manager with a focus on driving service excellence.  As part of the Auberge family, you will support all team members of Susurros del Corazon in providing exceptional team member experiences along their Auberge employment journey. Ensuring that all collaborators are delighted by the quality of service, creativity, and for establishing our name in the Punta de Mita, responsible for the oversight of the recruitment, labor, training and development process.Responsible for manning the office team, trains and supervises staff, mentors, coaches team, approves payroll, assigns duties, etc.Advises managers and is involved in team member counseling, investigation and disciplinary process; produces and approves documentation. Creates and implements hotel policies that ensure compliance, fairness and consistency.Coordinates and participates in community relations projects and team member engagement related events/activities throughout the year. Involved in special projects, i.e, wage increases, performance reviews, DOL reports, revision of handbook, update job descriptions, revision of administration manual, etc. Benefit administration to include participation in the claims review process for workers compensation, 401(k) administration, EAP, supplemental insurance and medical/dental carriers selection and interpretation of plan benefits, TDI/LTD benefits, FMLA and HFLL compliance. Supports off property housing, set-up and payments of lease, placement of team members including J-1s etc.Create and provide heartfelt experiences to team members along the Auberge employment journey.Drive solutions through talent acquisition, L&D, change management, retention, DEI, and career and leadership development.