To apply online, follow the link at https://linktr.ee/QBABQ
Quirky Used Books & More is a brick-and-mortar used bookstore, located just east of Nob Hill in Albuquerque. In addition to selling books, we aspire to be:
A vibrant community space for neighbors and organizations to host small gatherings, meetings, book discussions, and more
A safe and welcoming space for community members, particularly those who face discrimination and marginalization elsewhere, including our unhoused neighbors
A resource to encourage literacy and reading
A fundraising partner for community organizations
We are continuously growing and exploring ideas and opportunities to better connect with and support the community.
Quirky Used Books & More strives to be a casual, friendly, supportive, and participatory workplace. Maintaining an open community space can be challenging at times, but we hope that the results will be meaningful and rewarding. We are committed to diversity and inclusiveness in hiring and employment practices, and welcome applicants who have overcome or are overcoming challenges, adversity, or discrimination. Applicants who identify with groups which are neglected, overlooked, marginalized or treated unfairly by those in positions of privilege, and applicants who may have nontraditional backgrounds are encouraged to apply.
Two Retail Coordinators and the Bookstore Owner share responsibility for managing the store’s retail operations and implementing its community vision.
This position will have primary responsibility for:
Managing the store's social media presence
Developing and maintaining its website and email newsletter
Scheduling and coordinating in-store events
Outreach to community organizations regarding fundraising partnerships
Developing new strategies and programs for engaging with the community
Additional (shared) duties include:
Opening and/or closing store and maintaining store hours as scheduled
Providing welcoming, courteous, and helpful service to customers, browsers, and other visitors to the store, including answering questions, assisting customers with locating and purchasing books, ringing up sales, and processing credit card transactions
De-escalating and resolving conflicts, and responding to unanticipated situations with empathy and creativity
End-of-day cash reconciliation
General store operations, including creating in-store signage, ordering supplies, answering phone calls, cleaning and straightening, arranging for building maintenance, etc.
Providing input to the Bookstore Owner regarding all aspects of store operations and participating in development of store policies and procedures
Assisting the other Retail Coordinator with receiving, sorting, cleaning, pricing, and shelving incoming books and other merchandise, arranging and straightening inventory, and periodically removing stale inventory
Additional duties as needed
Qualifications include:
General knowledge of books and used bookstore operation
Social media marketing and website development skills
Writing and editing skills
Reliable, on-time, attendance
Ability to work both alone, without supervision, and in cooperation with others
Ability to have positive interactions with a wide variety of people, treating them with empathy, respect, and dignity
Attention to detail
Good communication and customer service skills
Ability to respond appropriately to unusual or unexpected events, and de-escalate conflicts
Knowledge or willingness to learn about the obstacles and challenges faced by marginalized constituencies, use that knowledge to inform our work as a bookstore and community space, and develop creative responses to evolving community issues and needs
Ability to lift boxes weighing up to 45 pounds as needed
Reliable transportation
COVID vaccination (and applicable boosters) required
Optional (but helpful) qualifications might include:
Building maintenance (handyperson) skills
Connections with local community organizations and artists
The Retail Coordinators are expected to work regular store hours at our location near Central and Jefferson, east of Nob Hill. This is a full time (4 or 5 days per week/32 to 40 hours per week) position. Availability to work Friday and Saturday is required; availability to cover other shifts and staff evening or Sunday events as needed is preferred.