Responsible for answering and directing all inbound calls. Will ensure that every inbound call is properly directed to requested department. As the first individual customers see and communicates with, professional appearance and communication required at all times. Exceptional customer relationship skills are required and will be the standard. Customer service if of the utmost priority and conveying that to customers is key. Must keep accurate directory on hand every shift. Greet customers that enter showroom. Administrate duties regarding inventory will be presented by management.
Requirements:
· Customer Service Experience
· Phone Experience
Duties and Responsibilities
· Answer all inbound calls promptly
· Enter Inventory into DMS
· Track and report all inventory to management
· Track all floor traffic and who assisted them
· Maintain customer waiting areas for tidiness and availability of amenities.
· Greet all passing customers and make sure they have been assisted
· Maintains high ethical standards in all actions
· Maintaining a professional appearance required.
· Other duties may be assigned as seen necessary by Quality’s management team
https://www.qualitybydilorenzo.com/careers/
Job Type: Full-time
Pay: $12.00+ per hour (DOE)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
8 hour shift
Monday to Friday