Operations Coordinator

Description We are in the process of recruiting an Administrative Coordinator for our operations in the Waste, Refuse & Environmental Waste Management industry. This role offers a short term contract employment opportunity. The primary function of this position involves coordinating daily transportation activities to ensure service and delivery goals are achieved on time. The role also entails managing various aspects of dispatch, including receiving incoming calls from employees and customers, routing drivers, and resolving account/customer issues.Responsibilities: Communicate information and instructions to drivers, including schedules, route changes, road conditions, accidents, emergencies, and other situations that may impact their scheduled services or deliveries. Handle all customer call-ins and provide updates on expected delivery/service times. Make outgoing calls to customers regarding issues such as locked gates and missed services. Provide support to drivers during reported emergencies and coordinate appropriate resources to assist with issues. Collaborate with the customer service department on scheduling deliveries or services. Post routes & pick-ups and deliveries, and sequence routes & pick up and deliveries as needed. Review driver manifests at the end of the day to ensure that notes have been documented and work with drivers to capture delivery/service information. Conduct route check-in to ensure that all information on the manifest is accurate and complete so that it can be posted properly. Keep Operations Manager updated on issues and resolution of issues. Perform other duties as assigned.Skills: Proficiency in Management Systems and Microsoft Office Suites, including Excel, Word, and Outlook. Experience with the 'About Time' software. Excellent skills in Correspondence and Customer Service. Proven ability in Data Entry. Familiarity with C-Suite operations.Requirements Proficiency in Microsoft Office Suites, including Microsoft Excel, Microsoft Outlook, and Microsoft Word Experience with Management System and About Time software Strong administrative skills, including data entry and correspondence management Ability to interact professionally with C-Suite executives Excellent customer service skills, with a focus on providing superior service to both internal and external stakeholders Knowledge of the Waste, Refuse & Environmental Waste Management industry would be advantageous Ability to work in a fast-paced environment, managing multiple tasks and deadlines Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .