Vacancy caducado!
Trigyn has contract opportunity for Help Desk Support in Trenton, NJ.
Description:This position will be responsible for providing on-site computer/tablet/peripheral technical support including but not limited to answering inquiries, resolving computer, network, application and Internet connection issues via phone, e-mail, and remote connection or in person and walk user through problem-solving process.Identify and escalate situations requiring urgent attention and notify primary deskside team when problems are reported based on a specific work activity or location; prepare activity reports and re-direct non-deskside problems to the appropriate project team resource.The position will also be responsible for imaging computers, encrypting hard drives and deploying new/re-imaged computers.This position is not purely phone support and will be 100% on site.Required/Desired Skills Current professional experience supporting and troubleshooting Windows 10 (Required 2 Years) Current experience troubleshooting pc hardware issues (Required 2 Years) Current experience performing software installation and troubleshooting (Required 2 Years) Recent support of the most recent Microsoft Office Suite (Required 2 Years) Experience imaging computers and physically setting up computers/monitors (Required 2 Years) Current experience using remote assistance tools such as Quick Assist or GoToAssit (Desired 2 Years) Possesses user friendly customer service skills (Required 2 Years) Experience with Absolute Computrace (Nice to have) Experience with hard drive encryption tools such as Bitlocker (Nice to have)For Immediate Response call or send your resume to TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company.Vacancy caducado!