Collections Specialist

Description We are in search of a Collections Specialist to become an integral part of our team. The role is located in Wayne , New Jersey, and falls within the industry. This role offers a contract to hire opportunity.As a Collections Specialist, your primary role will be to manage and resolve customer inquiries, maintain customer credit records with precision, and accurately process customer credit applications. You'll also be responsible for tracking customer accounts and taking necessary actions. Responsibilities: Handle customer inquiries efficiently Ensure accurate processing of customer credit applications Maintain precise customer credit records Monitor customer accounts regularly and take necessary actions Administer claims as part of the role Manage collection processes effectively Perform billing functions as required Respond to inbound calls professionally and courteously Utilize Accounting Software Systems, Accurint, ADP - Financial Services, CRM, and Epic Software for various tasks Manage Accounts Receivable (AR) effectivelyRequirements Proficiency in Accounting Software Systems is essential. Familiarity with Accurint is required. Experience with ADP - Financial Services is a must. Knowledge of CRM (Customer Relationship Management) tools is necessary. Proficiency in Epic Software is expected. Ability to handle Accounts Receivable (AR) is a key requirement. Experience in Answering Inbound Calls is required. Proficiency in Billing Functions is needed. Familiarity with Claim Administration processes is crucial. Understanding of Collection Processes is a significant requirement. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .