Principal Strategist, Inspire Value- Telco/Media

ServiceNow is seeking a Principal Strategist to join the Inspire Value team which is an integral part of the Global Sales Strategic Accounts team – a team that is focused on revolutionizing the enterprise software customer experience to drive exponential returns for our customers. We understand industries, our customers’ strategy and desired outcomes and we deeply engage on how ServiceNow can enable their digital transformation priorities via industry relevant solutions and innovative partnerships.Inspire Value brings creative customer engagement experiences through our Now Value methodology by designing and leading strategic, consultative interactions to build consensus and alignment on how core capabilities of the ServiceNow platform can support CXO business transformation objectives. Through years of practical experience, executive gravitas and fundamental knowledge of business and technology trends the Principal Strategist builds and develops trusted advisor relationships with customers, partners and internally across ServiceNow.   In addition, this role is at the heart of our most strategic accounts – acting as the connective tissue across the account team and the extended go to market teams to help drive incredible customer experiences across their journey with us – with a focus on their priorities and business outcomes.Customer Advisory:Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies.Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.Document and present insights and recommended solutions to meet customer goals.Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action.Communicate and advise in 1:1 and 1: many environments.Sales and Customer Success Advisory:Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.Provide expertise to help assess and prioritize accounts and strategies.Provide full lifecycle business outcome and value realization advice.Thought leadership:Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)Improve current methods and frameworks.Work with and enable the ServiceNow teams on a business consulting approach