About Great Railing:
Great Railing is a leading manufacturer of high-quality railing and fencing products serving the Williamstown, NJ area for over 15 years. Our commitment to providing top-notch customer service and a vast selection of premium materials has made us a trusted name in the industry. We are currently seeking dedicated and customer-focused people to join our team.
Job Description:
As an office assistant at Great Railing, you will play a crucial role in ensuring our customers receive outstanding service while assisting them in selecting the right products for their decking, railing, and fencing needs. You will work directly with both homeowner and contractor customers, providing expert product knowledge, pricing, and guidance in a fast-paced and dynamic environment. Your friendly demeanor, attention to detail, and passion for assisting customers will be key to your success in this role.
Key Responsibilities:
Greet and assist customers at the counter and over the phone with a warm and friendly attitude.
Provide product recommendations and material take offs to help customers make informed purchasing decisions.
Provide technical information regarding products as needed.
Process orders, quotes, and invoices accurately and efficiently.
Maintain a clean and organized counter area and showroom.
Collaborate with the sales team to ensure excellent customer service and satisfaction.
Keep up-to-date on product knowledge and industry trends.
Handle customer inquiries and resolve issues promptly.
Operate point-of-sale systems and other relevant software.
Qualifications:
High school diploma or equivalent.
Previous experience in sales, customer service, or a related field is a plus.
Excellent interpersonal and communication skills.
Strong problem-solving abilities.
Ability to work independently and as part of a team.
Basic computer skills.
Knowledge of railing and fencing products is a bonus but not required.
Willingness to learn and adapt in a fast-paced environment.
Punctuality and reliability.
Benefits:
Competitive hourly wage with the opportunity for advancement.
Comprehensive training program.
Friendly and supportive work environment.
Opportunity to grow with a successful and reputable company.
How to Apply:
If you are a customer-oriented individual with a passion for helping others and are interested in joining our team at Great Railing, please submit your resume and a brief cover letter detailing your relevant experience and why you believe you would be a great fit for this role. Send your application to [email protected]
Great Railing is an equal opportunity employer. We welcome applications from all qualified candidates and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law.
Join us in providing exceptional service and top-quality products to our valued customers in the Williamstown, NJ area!
Job Type: Full-time
Salary: $16.00 - $19.00 per hour + commissions.
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Monday to Friday
Williamstown, NJ 08094: Reliable transportation is a must
Work Location: In person