SecretaryReq #:0000143262Category:Clerical / Administrative SupportStatus:Full-TimeShift:DayFacility:RWJ SomersetDepartment:Physical TherapyLocation:RWJUH Somerset, 110 Rehill Ave, Somerville, NJ 08876Position will cover be primarily in PT/OT/ but will also provide coverage in Speech/Audiology and Cardiac Rehab as neededExperience with scheduling in EPIC necessaryPRIMARY FUNCTION:
Answers phones courteously and in a timely fashion
Takes all intake information from the patient prior to contacting insurance company and prior to scheduling initial evaluation
Ensures that pre-certifications are obtained for all patients
Coordinates and facilitates the registration and scheduling process
Ensures the timely registration of all patients; obtains adequate financial information from the patient or his/her representative to secure payment for services rendered
ESSENTIAL FUNCTIONS:
Scheduling and Registrations:
Complete appropriate and accurate on-site registration for each patient prior to or at the time of appt
Maintains the schedule for the clinicians in order to best accommodate the patients and staff to provide optimum treatment with minimum wait time between sessions
Obtains the proper medical and insurance information and schedules initial evaluations,
Assists patient in developing a treatment schedule based on the recommendation of the Therapist and the physician s prescription
Collects co-pays from patients as needed at time of service
Has thorough knowledge of EPIC
Authorizations: Performs these functions in absence of an Office coordinator
Calls insurance companies to obtain necessary authorizations for physical therapy evaluation and treatment
Verifies the need for pre-certifications, pre-authorizations and referrals
Informs the patient and assists in obtaining as needed
Obtains the name of the insurance representative and a reference number for the call
RWJBarnabas Health is an Equal Opportunity Employer