Vacancy caducado!
Operations and Service Lead - 2406163928WDescriptionJohnson and Johnson Services Inc is recruiting for an Operations and Service Lead, located in Titusville, NJ or Raritan, NJ!Caring for the world, one person at a time, inspires and unites the people of Johnson & Johnson. We embrace research and science – bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. We have more than 275 operating companies in more than 60 countries, with more than 128,700 employees. Our worldwide headquarters is located in New Brunswick, New Jersey, USA.Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.This position will supervise and execute day-to-day operations to support the strategy of the function across franchises/business units. Will lead mid-sized projects. Will use creativity and innovation to develop solutions to complex problems, while ensuring solutions are consistent with the organization's objectives.Key Responsibilities:Monitor and control the data operations and data quality process. May include coordination of testing, error handling, data conversion and/or validation, audit/compliance actions (Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA)), and Service Level Agreements (SLAs).Engage with partners on tactical matters. Provide appropriate guidance on data operations topics. May include completion of sophisticated change assessments and/or project prioritization requirements, serve as point of escalation for both internal and external team members, strategic launches and audit/compliance activities. Lead operational meetings with data owners.Facilitate continuous improvement of existing data design, process and templates by tactically focusing on business outcomes:
Implement and monitor tools and processes that improve execution.
Own documentation for area of responsibility. May include Standard Operating Procedures (SOPs), Work Instructions (WIs), protocols, data quality catalogs, and other policy and procedure documents. Develop and deliver training to educate partners on detailed procedures, data flows, etc.
Prepare metrics, dashboards, and tracking to facilitate the efficient operations of the department.
Participate in, and sometimes lead, operational and governance meetings including end-to-end, value capture, and third-party reviews.
Support the deployment of the Data Management Framework.
May include people leadership responsibilities including lead, develop, and retain talent through coaching, and engagement. Provide mentorship, direction, development planning, and performance feedback in accordance with J&J Career Management processes.QualificationsEducation:
Bachelor’s Degree or equivalent experience.
Experience and Skills:Required:
A minimum of 6 years of related experience and 3 years of data management experience in the context of large ERP platforms.
A relevant mix of global, regional, cross-sector/industry experience.
Business and technical knowledge and understanding of all Supply Chain data elements, process, and organizational support models.
MS Office Suite (Excel, Outlook, Word)
Strong written, oral, and presentation skills.
Excellent organizational and prioritization skills.
Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives without sacrificing outcomes.
Ability to embed a culture of harmonization, process improvement, and value creation across business segments.
Ability to prioritize multiple initiatives within timelines, in a matrix environment where priorities change rapidly.
Conflict resolution and negotiation skills.
Ability to lead and influence teams.
Other:
This position may require 10% of domestic and international (US) travel.
The salary for this role is anticipated to be between $90,000 and $130,000
Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .Primary Location NA-US-New Jersey-TitusvilleOther Locations NA-US-New Jersey-RaritanOrganization Johnson & Johnson Services Inc. (6090)Travel Yes, 10 % of the TimeJob Function Business IntelligenceReq ID: 2406163928W
Vacancy caducado!