Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here (https://www.myworkday.com/montage/d/task/1422$1471.htmld) to apply internally. Spa Attendant SUMMARY The Spa Attendant will primarily provide guests with exceptional service when checking guests into the spa, fitness and public areas providing a thorough tour of forementioned areas while maintaining cleanliness and ensuring supplies, amenities and products are well stocked for guest use.ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to:
Assist in greeting and welcoming guests and providing a full orientation tour of all of the wellness public areas such as the locker rooms, pool, and fitness center
Create spa and recreation reservations, make product/retail recommendations, and ensure that their spa day is scheduled appropriately
Cash handling, collecting payment for services, ensuring all transactions are closed
Ensure guests are set up with a clean and inspected lockers to store their belongings
Daily set-up and breakdown of the spa refreshments such as: snacks, teas, and water
Assist with the cleanliness and organization of all public areas.
Removal of all used/soiled linen and restocking with clean linen as needed
Ensuring an adequate supply of clean towels and guest-wear are immediately available for use.
Provide services to guests in a timely, courteous and proficient manner.
Stock the pool host stand and ensure it is well organized, neat, and filled appropriately
Seat guests as they arrive to the spa pool and ensure they are attended to as needed
Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa.
Assist in any other function as requested by Spa Director, Hotel Manager and/or General Manager as it pertains to the spa, lounges, indoor/outdoor area, fitness center, and pool area
QUALIFICATIONS
Minimum 1 -2 years of customer service experience
Ability to push/pull large bins of both soiled and clean linen daily throughout the hotel for processing and distribution
Ability to communicate clearly and speak, read, write and understand English
Possess basic math skills and have the ability to accurately handle billing
Ability to communicate clearly and speak, read, write and understand English
Ability to use Word, Excel, PowerPoint, and Outlook
PREFERRED
Prior front desk, spa or health club experience preferred
High school or equivalent education preferred
PHYSICAL REQUIREMENTS
Position requires walking and providing detailed tours of the spa shared public areas; Must be able to bend, stoop, squat, and push of clean and soiled laundry bins to fulfill cleaning tasks and physical demands of job.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.