Repair Technician - Camera/VideoLocationNJ - PARAMUSDo you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?If so, ActionLink wants YOU to join our Sony Account Repair Team and dive into the latest technological advancements in digital imaging!Position OverviewThe Repair Technician will troubleshoot and repair customer-owned professional Sony Pro equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema & production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.Schedule & Location
40 hours per week
Mon - Fri 7:00am - 4:00pm
Sony Electronics Solutions Facility at 115 W Century Rd in Paramus
What We Offer
Represent one of the world's largest and highest quality brands in imaging
$28.00 - $31.00 hourly pay
Paid training
Medical, dental, vision, life, and prescription insurance plans
W2 employment with biweekly pay schedule & direct deposit
401(k) option with employer match
Paid vacation, personal, & sick time
Paid holidays
Duties
Troubleshoot, diagnose, and repair electronic & camera products correctly
Meet customer demands by providing efficient and responsive service support to client products
Maintain performance levels that are aligned with service metrics
Use dedicated testing and service equipment
Related administrative tasks such as data entry of evaluation findings
Report and record keep product failures, trends, and serviceability
Additional duties as assigned
Qualifications
Minimum of two (2) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
Associate degree in electronics or equivalent with emphasis on electronic equipment
Proficient knowledge of digital and analog circuitry
Knowledge and use of sophisticated test equipment in the repair process
Ability to read and interpret electronic schematics
Experience in precision soldering
Demonstrated basic skills with precision hand tools and test equipment
Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
Excellent communication and customer service skills
Physical Requirements
Able to use a computer, phone, and other standard office equipment
Must be mobile and able to sit and/or stand for four (4) hours
Able to lift 35 lbs. from floor to chest level
Basic understanding and manual dexterity to use various hand-held and power tools
Smartphone with internet access/data plan
Equal Opportunity Employer