Our client, a large spoken word company in Newark NJ, is seeking a qualified candidate to join their team as a data coordinator to support the Catalog Operations team. In this role, you will be responsible for assisting the team with large-scale data operations: updates, reporting, analysis, and more. You will help ensure that the metadata of our product catalog is up-to-date, correct, and accurate.
Pay: $30.00
Length of assignment: 8 months
As a Data Coordinator, Catalog Operations, you will be responsible for the following:
· Data Reporting
Build and maintain operational and analytical reports using both existing and ad-hoc reporting tools to support the team.
Develop insightful data visualizations and dashboards to provide valuable insights to stakeholders.
· Data Analysis:
Perform quality checks and correctness/completeness analysis on data output for scheduled reviews and one-off requests.
Identify data discrepancies and work with cross-functional teams to resolve issues.
· Catalog Management
Process and verify both daily and large-scale metadata update and correction requests received from providers, customers, and internal stakeholders.
Ensure all requests are answered appropriately and in a timely manner.
Maintain accuracy and completeness of the product catalog.
Responsible for Interdepartmental Content Liaison
Harmonize product-related business needs from various internal and external teams.
Keep stakeholders informed of key issues and proactively troubleshoot conflicts.
Facilitate cross-functional collaboration to align catalog-related priorities and initiatives.
Handle Catalog Updates and Issue Management
Assess validity of and initiate product update requests received from providers and customers.
Ensure that requests are answered appropriately and in a timely fashion.
Maintain open communication with stakeholders throughout the update process.
Basic Qualifications
3+ years’ experience in a position of responsibility in editorial/publishing, preferably web-based publishing environment, ideally with proven experience in CMS databases, content maintenance, content risk management, data analysis, and reporting
BA/BS or equivalent degree
Advanced proficiency in Excel and other Office software
Familiarity with querying databases and assembling reports
Strong background in project management and the ability to manage multiple projects or tasks at different stages in parallel and deal with ambiguous situations
Previous experience with ticketing systems and process documentation (e.g. in a wiki)
Experience with systems such as JIRA, Airtable, CMS, Tableau
Preferred Qualifications
Experience querying using the SQL language
Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
A self-starter with impeccable organizational and analytical skills
Familiarity with audio and image formats and standards
Demonstrated experience as a team lead or supervisor
A confident and upbeat communicator via written and verbal business communication skills
Previous professional experience in the Media Industry, covering areas such as supply chain or metadata management
An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content
Experience with Content Risk Management
Familiarity with standard XML metadata exchange formats like ONIX or RSS
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