We are currently recruiting for professional office personnel/dispatcher to act as our company's first point of contact. In this position, you will maintain employee schedules and hours, monitor driver routes, transfer messages, dispatch jobs and assist in additional office work. You will also help out other office personnel and work together as a team.
To excel in this position, all candidates should be able to multi-task in stressful conditions with little to no supervision and be a team player.
Responsibilities:
Billing
Operate and manage a multi-line telephone system.
Take inbound calls by telephone and input them into the computer.
Assign jobs to drivers via the dispatch system.
Prioritize and organize calls according to urgency.
Maintain and update call records and other important documentation.
Respond to any issues and follow-up by coordinating with the appropriate departments.
Requirements:
High school diploma or equivalent qualification is required.
A minimum of 1-year experience in a similar role.
Knowledge of dispatch system.
Excellent communication and interpersonal skills.
Ability to work well under pressure.
Experienced dispatchers only! Thank you!