The HVAC Service Manager is responsible for the management and facilitation, administration,
growth and profitability of the HVAC Services Division.
The HVAC Services Division provides services, consisting of, but not limited to: Preventative
maintenance and repair (or replacement) of HVAC equipment, pneumatic controls, DDC controls, electrical controls, boiler controls, pumps, refrigeration, air conditioning, softeners, minor piping and sheet metal repairs
Candidate must be capable to identify, organize and coordinate all HVAC Services Division workload, including scheduling and prioritizing of manpower and materials as required to meet committed completion schedules and profitability of work performed, based on the capabilities of available technicians, the known or expected
complexity of the perceived work, and the planned and/or promised completion time/date
Recruit and hire capable field technicians.
Manage the training effort for the Service Department.
Develop and implement growth measures to increase sales volume of the Division,
included promotion and sales of HVAC service capabilities to customer facilities,
preventative maintenance and progressive time agreements.
Prepare and assist with estimates for equipment, materials, projects, and services and
develop proposals for presentation to customers, based on preliminary site review and
analysis of project with customer, often involving cost effectiveness or return on
investment calculations. Analyze blueprints, specifications, proposal and other
documentation to prepare time, cost and labor estimates for products, projects and/or
services.
Review and manage ongoing job cost accounting to allow timely reviews of effectiveness
and profitability of all work performed.
Establish Service “On-Call” schedule and dispatching emergency
Perform field activities associated with installing, maintaining and servicing heating, ventilating and air conditioning systems for residential/commercial customers.
Uses experience and technical skills to determine service requirements.
Produce Daily service reports
Support Service Technicians needs and provide technical assistance as required.
Review and approve all Divisional personnel timesheets. Monitor field reports/tickets for
accuracy.
Coordinate inventories, including HVAC Services van’s rolling stock.
Monitor the quality of the service provided through regular jobsite visits.
Conduct post sale follow-ups with customers to ensure all sales agreements have been
accomplished and customers are satisfied with all aspects of the transaction.
Travel to the five boroughs
Perform other duties as assigned.
Excellent Pay Rates, benefits, 401K Plan, Commission plan
Job Type: Full-time