Job description
About us:
We are a prestigious and upscale, Joint Commission Accredited, plastic surgery office specializing in head and neck surgery. We are located in Wayne, New Jersey. We offer a one-of-a-kind work environment for a medical and surgical office. Our office is state-of-the-art and centered on providing exceptional medical and surgical care in a patient-first environment.
About you:
Do you enjoy talking with people? Are you someone that genuinely likes to help others? Do you like the beauty industry, specifically plastic surgery? Do you have a strong work ethic?
About the position:
We are looking for a polished and well-spoken Front End and Call Center Specialist to work in our beautiful Wayne, NJ office location. You will be an important part of our operational success. As a Front End and Call Center Specialist, you will be assisting patients, new and existing, helping them navigate through our Practice, ensuring all patients are handled with patience and care with all inquiries, connecting with patients to make them feel that they have chosen the right Practice for their needs. You will be the first point of contact for patients and will play an integral role in the overall patient experience with our Practice.
You must possess exceptional customer service and telephone skills in order to be successful in this position. You must be able to smile when you are on the phone, connect with patients, make patients feel that they have found the right office for their needs, and handle a multi-phone line system. You must be warm, welcoming, and tempered.
We offer a tremendously friendly and productive work environment with a great work/life balance for all employees. The words to describe our value system: innovative, driven, dynamic, and caring.
If you believe this job description fits you, your values, and work ethics, we welcome and encourage you to apply.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Free parking
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Nights as needed
No weekends