Greet and acknowledge all residents and announce all visitors.
Monitors, announces and control access to the property.
Reviews access control cameras frequently and reports any suspicious activity according to front desk procedures.
Provide resident services including but not limited to: package handling and dry cleaning acceptance and retrieval, transportation options, service vendor recommendations, restaurants reservations, coordinating housekeeping or other community-specific services (for example, dog walking) and additional requests upon demand.
Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to Property Manager and/or Lead Concierge any resident or guest dissatisfaction.
Minimum Qualifications:
Hospitality training and/or experience
Ability to communicate well both orally and in writing with staff.
Knowledge of Building link or similar system is a must.
Willing to stand for 8 hours in a front desk area.
Must have excellent customer service skills and be capable of performing duties in a professional manner.
Must be able to work nights, afternoons and weekends.
Part time overnight available and part time 2nd shift available
Please provide phone contact information to be considered