Responsibilities as Receptionist / Operations Admin.
May vary on a day to day basis depending on the business needs.
The following is a summary of the main responsibilities which serves as a guide to
understand what is expected.
Report to the Operations Manager.
Responsibilities include, but are not limited to.
Front Desk – Supplies order for office, kitchen and lavatories, Meet & Greet, answer phones, take\deliver
messages, order meals for all scheduled in house training. Answer customer questions in a professional
manner to the best of your company knowledge. Keep a running excel list of calling customers for volume
data.
Up date Message Queue for technical support
Coordinate all aspects of travel arrangements for all Operations personnel and event planning
Data entry for New Customers and Equipment (CRM)
All technical operations invoicing
Mail or email invoices, credit notes, statement of accounts etc. to necessary customers
Be able to travel locally and out of state during industry events to support on site staff
Comply with all quality policy, specification, regulation and instructions.
Upon request from customer Service draft and review sales offers, quotes and documents.
Organize and file operations technical documents, sales offer, quotes and documents.
Create necessary emails to customer and Logistical partners
Work with (SAP) during machine and accessory sales.
Maintain business contact database of potential clients and business partners.
Schedule meetings as per management with customers when needed.
Schedule and Coordinate customer service activities.
Schedule and Coordinate product logistics
Maintain safe and clean office workspace.
Maintain a clean Conference room space before and after meetings or training.
Maintain and oversee Kitchen cleanliness and supplies
The above responsibilities are not limited and are subject to change.
Work safe at all times