The items listed below describe the primary responsibilities, which are representative of the nature and level of work assigned to the position. The principal activities are representative and not necessarily all-inclusive.
Respond to resident services requests and any additional requests by management for occupied apartments and community grounds
Provide excellent customer service
Establish priorities of service requests and apartment turnover schedules
Performs move-out inspections with a strong sense of materials and repairs necessary to deliver the new resident excellence
Proper work order completion utilizing the RealPage Mobile Facilities App.
Conducts regular preventative maintenance inspections on items throughout the interior and exterior of the community
Maintain adequate quantities of supplies and equipment by submitting inventory requests
Cooperates with Inventory Specialist to ensure all warehouse rooms and storage/workshop area is current, stocked and organized
Keeps building grounds and common areas clean and in safe condition
Maintains company standards with all interior and exterior needs
Keeps entrances, walkways and stairways clear of ice, snow and debris
Qualifications:
Exceptional customer service, communication and interpersonal skills
Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and problem solve
Must be a good communicator and team player (bi-lingual is a +)
Ability to utilize email communication and the functions of RealPage Mobile Facilities App.
Must be capable of safely using tools associated with the job
Experience/Requirements:
Experience in building trades in regard to repairs and replacement of specific trade material
Knowledge of building trades such as electrical, plumbing, mechanical and carpentry
Must be able to operate tools and equipment related to facility maintenance
Must be able to lift heavy items, kneel, crouch, maneuver in small spaces, climb stairs
Must have some of your own tools
Experience:
Maintenance: 3+ years (Preferred)