We are looking for a highly personable and enthusiastic bakery assistant to assist us at our baked goods counter. Your duties will include selling our baked goods to customers, managing baked goods and ingredient inventories, decorating cookies and donuts, and taking control of the daily cleanup procedures at the bakery. You are also be required to monitor ingredient expiry dates.
To ensure success, bakery assistants should exhibit experience in serving customers in a retail setting and a customer-oriented approach. Outstanding candidates are highly organized and have excellent communication skills.
SCHEDULE
MONDAY OFF
TUESDAY 7:00am - 1:00pm
WEDNESDAY - FRIDAY 11:00am - 3:00 pm
SATURDAYS 10:00am - 3:00 pm
ALTERNATE SUNDAYS 7:00am - 1:00pm
Bakery Assistant Responsibilities:
Open the bakery early in the morning (Tuesday)
Decorate donuts and cookies, prepare and serve hot or cold beverages.
Creating a welcoming and positive customer experience at the bakery counter.
Advising customers on baked goods selection and taking orders.
Weighing, pricing, and packaging purchased items, as well as processing payments.
Managing the baking ingredients inventory and requesting the purchase of stock.
Tracking ingredient expiry dates and arranging their use accordingly.
Monitoring the visual appeal and the availability of baked goods on display.
Reporting low baked goods stock to the Baker in a timely manner.
Maintaining a clean and tidy baked goods counter and performing other duties on request.
Cleaning the store after business hours and preparing it for the next day.
Managing customer complaints and relaying them to the Manager.
Bakery Assistant Requirements:
High school diploma or GED.
Previous experience in serving customers in a bakery environment preferred.
Proficiency in weighing, pricing, packaging, and processing payments of baked goods.
Ability to manage ingredient inventories and to track expiry dates.
A keen eye for detail and the ability to create visually appealing displays of baked goods.
Advanced ability to multitask and follow instructions given by bakers.
Excellent customer service and communication skills.