Vacancy caducado!
- Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.
- Manage all aspects of hardware inventory management, asset management, deployments, imaging, and break fix for iPhones, iPads, Macs, Printers, AV Devices, Android, Windows 7, Windows 10 etc
- Install hardware and software on workstations.
- Set up and maintain network and telecommunications systems.
- Troubleshoot LAN, server, wi-fi and Network connectivity issues.
- Utilize ticketing system, when necessary.
- Manage Windows Active Directory and Exchange.
- Re-image computers, perform data migrations and restorations.
- Work closely with other IT employees on system maintenance and configuration projects.
- Work closely with other SLA employees on interdepartmental projects.
- Maintain accurate asset management records.
- Work with vendors and manufacturers on repair and maintenance of IT equipment.
- Night and Weekend shifts are required for this position.
- 8+ years desktop support experience.
- Ability to help employees solve hardware and software problems.
- Experience with Windows Active Directory & Office 365.
- Experience troubleshooting network issues in large office setups.
- Experience supporting and troubleshooting printer systems.
- Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
- Strong customer service and communication skills.
- Experience with a scripting language preferred.
- Cisco Certified
- A+ Certification
- Microsoft Certified
Vacancy caducado!