Vacancy caducado!
Why supply chain at Stryker?As a member of our Supply Chain team, you will make a daily impact on the lives of others. Apply today and you will get a chance to work with high-functioning, driven people who all have the same mission of making healthcare better.We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.comWho we want-
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
User-focused creators. People who imagine with the user in mind, developing technology that helps change patients' lives.
What you will do-Manages a team responsible for order management operations between tier 1 distribution centers, manufacturing sites, and local and regional distribution centers across the Stryker network. Performs supply chain and logistics functions, which may include, but are not limited to, order processing and fulfillment, export handling for customer orders, warehouse operations support, shipment discrepancy resolution, and reverse logistics.Responsible for internal customer satisfaction (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy. Liaises between customers and manufacturing, franchise planning and operations, sales, field service, warehouse operations and others to intake, process, and fulfill sales orders and resolve issues that are encountered. Establishes performance metrics and reporting and analytics capabilities to evaluate and ensure on-time order fulfillment to customers.Analyzes operational processes, escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value-add to the customers. Identifies and implements solutions to further develop and improve internal customer satisfaction, reduce costs, enhance processes, and optimize the end-to-end supply chain.Additional Responsibilities:
Responsible for a smooth process for fulfillment of internal customer orders from receipt to delivery of the products including export handling and service for patient-specific / custom orders; ensures on-time shipping of customer orders in close collaboration with other functions across the supply chain
Support and advance the global order management strategy and operating plan focused on delivering exceptional internal customer experience in addition to efficiency, reliable transaction operations.
Supports implementation of systems and business processes for operating and managing large volumes of orders and order data in a compliant and profitable manner.
Supporting product launches on behalf of the intercompany order management team and regional partners, and monitoring of orders / launches in close cooperation with franchise according to launch or supply plan.
Ensure intercompany order management activities are in line with the applicable Medical Device Directives, applicable ISO standards, Sarbanes-Oxley, FCPA, Trade Compliance, VAT, Health & Safety, and any other local & international laws, rules & regulations.
Oversee activities related to the local IOM budget and headcount plan, including monthly projections and long-and short-term resource capacity planning.
Ensure 'Right Product, in the Right Quantity, with the Right Quality, at the Right Place, at the Right Time'.
Maintain appropriate and agreed upon KPI's to measure the performance and enable improvement; prepare reports and evaluations as needed.
What you need-
Bachelor's degree- required
8+ years of experience in Supply Chain management, Logistics, Operations, Customer Service, or related fields- required
People leadership experience- highly preferred
Knowledge of IT systems like Oracle and SAP- highly preferred
Experience with change management- preferred
98,000 - 210,100/year salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
About StrykerOur benefits:
12 paid holidays annually
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits (https://cdn-static.findly.com/wp-content/uploads/sites/1427/2023/09/20143933/us-stryker-employee-benefits.pdf)About StrykerStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com. (http:)Know someone at Stryker?Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program on our referral page (https://careers.stryker.com/referrals/)Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Vacancy caducado!