Well-established periodontal practice in Toms River seeks multi-tasking, people person with a great attitude for our front office.
No dental experience required We will train the right individual
Work Schedule: Monday through Thursday 7:30am to 5:00pm (or end of patient care)
Competencies
Enjoy working with people of all ages, dispositions and personalities.
Knowledge of standard filing, faxing, mailing with postage meter, copying, scanning…
Knowledge of basic math and ability to discuss financial options clearly with patients.
Knowledge of keyboarding, data entry, word processing, emailing…
Telephone etiquette, message taking, use of multi-line telephone…
Ability to communicate effectively with patient and fellow team members.
Ability to receive coaching to learn office protocols and procedures.
Ability to work as part of a team and independently to complete tasks.
Responsibilities
Greet and interact, with telephone callers or guests to the office, in a friendly and helpful manner.
Present simple-to-complex treatment plans to patients providing answers to all their questions.
Schedule appointments and offer guidance to patients through successful completion of treatment.
Call in all prescriptions to patient’s pharmacy.
Coordinate care with referring dentist, anesthesiologist, laboratory and the patient as needed.
Collect and post payments.
Generate insurance claims and pre-determinations to submit electronically at end of each day.
Follow-up and documentation of all patient interactions through to resolution.
Make all new patient appointments, forward forms prior to appointment, and input patient demographics.
Confirm all patient appointments following office protocol.
Follow-up on all appointments requiring special items; such as “flippers”, dentures, anesthesiologist…
Assist in monitoring, controlling and ordering office supplies.
Closing out the day, generating a bank deposit and submitting all to Office Manager for review.
Assist Doctors and team in all aspects of patient care.
For serious considerationplease forward your resume with cover letter including your salary requirement to us. We offer a variety of benefits and a 4 day work week with no evenings or weekends. No telephone calls, please.