Vacancy caducado!
Job Type: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM
Join Our Team!
Are you a compassionate communicator and a problem-solver? Do you have a knack for understanding people's needs and providing clear, helpful information? Our dynamic and growing company in the real estate industry, is seeking a dedicated Customer Support Specialist to join our team.
About Us:
We specialize in providing quick, cash-based solutions for homeowners looking to sell their properties swiftly. Our mission is to offer a straightforward and efficient selling process, tailored to meet the unique needs of each client.
Your Role:
As a Customer Support Specialist, you will be the first point of contact for potential clients, playing a crucial role in understanding their situations and introducing them to the solutions we offer. Your empathetic approach and ability to clearly explain our process will help clients feel at ease during what can be a stressful time.
Key Responsibilities:
Answer incoming calls and engage with leads to understand their needs and circumstances.
Provide clear, concise information about our home-buying process.
Build rapport with clients, offering a friendly and reassuring presence.
Document client interactions and maintain accurate records.
Collaborate with our team to continuously improve client experience.
Participate in ongoing training and development opportunities.
What We’re Looking For:
Excellent communication skills, with a pleasant and patient phone manner.
Ability to listen empathetically and respond to client needs effectively.
Strong problem-solving skills and the ability to think on your feet.
A team player with a positive attitude and eagerness to learn.
Experience in customer service or a related field is preferred, but not required.
We Offer:
A supportive, growth-oriented work environment.
Opportunities for professional development and advancement.
Competitive salary and benefits.
If you’re passionate about helping people and want to be part of a team that makes a difference, we’d love to hear from you. Please complete the application Here
We are an Equal Opportunity Employer.
Vacancy caducado!