Responsibilities:
Handle all customer invoicing including contracts, and AIA billing
Post all customer payments into accounting system and apply to appropriate invoices
Perform collection tasks related to overdue customer accounts (phone calls, emails, proposals etc.)
Track and request retainage release at appropriate times on applicable accounts
Perform daily data entry and clerical tasks related to accounts receivable
Prepare and distribute customer statements and aging reports
Experience and Knowledge:
Superior customer service skills with excellent email/telephone etiquette
Able to communicate in a clear and professional manner (written and verbal)
Minimum 2 years’ experience invoicing customers
High School Diploma
Minimum 1 year of experience using QuickBooks or similar accounting software package
Basic to Intermediate knowledge of Microsoft Office programs including Excel, Word, and Outlook
Positive attitude, strong work ethic, and willingness to assist where needed
Proven experience as an accounts receivable clerk or similar role
Familiarity with accounting software such as QuickBooks and AIA Documents
Excellent attention to detail and accuracy in work
Strong organizational and time management skills
Able to work independently as well as part of a diverse team
Must be organized
Able to balance a variety of tasks simultaneously and transition from task to task quickly