Patient Access Rep I- Full Time-DayReq #:0000145267Category:Clerical / Administrative SupportStatus:Full-TimeShift:DayFacility:Jersey City Medical CenterDepartment:Patient Access ServicesLocation:Jersey City Medical Center, 355 Grand Street, Jersey CIty, NJ 07302RESPONSIBILITIES:The Patient Access Representative I position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative II is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative II is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative II ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction.QUALIFICATIONS:
High School Diploma required
Customer service experience
Minimum of 3 years Patient Access experience
Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
Medical terminology and computer skills
You are in demand everywherebut it pays to come here!If you want to work in a premier hospital that wins awards, nurtures people, and tirelessly strives to advance care, you ll find your match atJersey City Medical Center. Our not-for-profit hospital, a proud member ofRWJBarnabas Health, has been honored time and again for our strides in patient care and safety, and as the regional leader in specialties like cardiology, stroke, and trauma care.As our status and patient volume continue to grow, we are adding talent to our organizationAmong our many accolades, we have been designated8 timesthe only A-Rated for Safety Hospital, awardedMagnet Recognitionfor superior nursing, named Best Regional Hospital by US News and World Report and ranked among the 100 best places to work in healthcare (nationally). Jersey City Medical Center is also ideally located in the vibrant Jersey City waterfront community overlooking the harbor, just 10 minutes from New York City, with a grand view of the Statue of Liberty.RWJBarnabas Health offers excellent-provided benefits which include: competitive compensation, comprehensive medical/dental benefits, 403 (B) savings plan, Flexible Spending Plans, PTO program, tuition reimbursement and so much more.Additional Information:$19.70 to $25.10 Hourly RateLet us shape the future of healthcare, together. Our competitive base rates offered will be dependent upon your relevant experience, education, and skills. In addition to base salary, we offer excellent benefits creating a competitive total rewards package to include health and welfare benefits, tuition reimbursement, retirement benefits, employee assistance programs and many opportunities for professional and personal growth.Join our team to embark on shaping the future of healthcare!RWJBarnabas Health is an Equal Opportunity Employer