Description Candidates who love building solid customer relationships will be interested in Robert Half's new Customer Service Representative position in the growing Construction/Contractor industry. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Holmdel, New Jersey. If you thrive in a dynamic, rapidly-changing call center, this job could be for you.Key responsibilities
Provide accurate, friendly customer service in a timely fashion
Manage incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Retrieve and oversee the sending of written business communications Requirements - Ability to recognize, evaluate, and resolve problems effectively
Positive attitude and an engaging businesslike approach
Customer service experience desired
Excellent customer service and office administrative skills
Ability to effectively interact, verbally and in writing
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Experience performing extensive research to resolve complex customer inquiries
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proficiency with Microsoft Office applications
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .